Delivery & Returns
|Zone||Countries||Transit Time||up to 0.5 kgs||Up to 1.0 kgs||Up to 2.0 kgs||Up to 5.0 kgs|
|1||Cyprus||2 - 4 w. days||€ 2.50||€ 4.50||€ 8.00||€ 11.00|
|2||European Union, Andorra, Egypt, Iceland, Isreal, Lebanon, Liechtenstein, Monaco, Norway, San Marino, Switzerland, Vatical City||7 - 10 w. days||€ 2.50||€ 4.80||€ 7.20||€ 16.80|
|3||Rest of the world||10 - 15 w. days||€ 3.20||€ 5.80||€ 10.70||€ 19.10|
All orders will dispatch from our headquarters within 12 hours after order made excluding Saturday and Sunday.
Deliveries to European Union are made on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price, deliveries to rest of the world are made on a DDU (Delivery Duty Unpaid), product prices displayed are exclusive of all taxes and duties.
Free Size Exchange
- Send us a message with your order number and prefered size using the returns page
- We will inform you about size avaiability
- We will reserve the product for you
- You will send us back the product by regular post within 14 after purchase
- We will send you a gift coupon of 10 euros
- We will receive the product and send you the prefered size free
72A Panayias Evaggelistrias Street
4156 Kato Polemidia,Limassol, Cyprus
Tel: +357 25 331331
If you would like to return a non-damaged product for non misfit reason, you should proceed the postage of parcel after inform us with the return contact form which located at the right of this page, You should return the parcel at your own cost at the above address within 14 days after purchase. After the arrival of product at our headquarters we will proceed with a refund withing 3 working days.
Your item must be unworn and returned in its original condition. Diva Shoes aren't liable for your item while it is in transit back to us. All refunds and exchanges are processed within 1-2 working days of receiving the item back to our Returns Department.